Amazon prime truck driving down the highway

Straightforward Freight

Amazon Relay enables experienced, reliable carriers to tap into our network, technology, and safety-first culture to build and grow their transportation businesses.

Why haul with Amazon?
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High growth potential
Boost your company’s growth with access to thousands of loads.
Budgeting documents
Hassle-free payments
Quick payments offered along with real-time access to invoice history.
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Rewards and discounts
Early access to loads and discounts on fuel, tires, maintenance, and more.
  • Short-term contracts and auctions allow me to find dependable work for my drivers that I know will get them back home.
    Adis Danan, JoyRide Logistics
    Adis Danan, JoyRide Logistics
  • Amazon Relay has something for everybody. The great thing about Relay Load Board is I can search for a load quickly, originating anywhere in the US. Blocks are also available on Relay Load Board so I can get a round trip and not have to look for back-hauls.
    Dwight Fairchild, Commercial Freight Services, Inc.
Solutions
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For carriers

Grow your business with a wide selection of work, including trailer-provided and box truck loads.

Short-term contracts
Secure full work-weeks for your drivers, and grow your fleet by locking in revenue for provided trucks with single or multi-week contracts several weeks in advance.
Auctions
Bid on contracts with full transparency into the timing remaining in the auction and the current lowest bid.
Load board + Post A Truck
Access a wide selection of work across Amazon’s freight network with transparent, all-in pricing and use Post A Truck to automatically book loads that reduce empty miles and idle time.
Equipment marketplace
Turn your unused trailers into revenue by renting them to Amazon.
Amazon Relay in action

Fleet owners and owner-operators can access loads at no cost and enjoy special discounts, rewards, and quick payments all through Amazon Relay.

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For drivers

The highly-rated Amazon Relay mobile app, available on Android and iOS, provides commercial navigation and fast check-ins while drivers are on the road.

Work schedule and notifications
Drivers get visibility to assigned work and real-time alerts for load changes.
Quick check ins
Our automated facility check-in/out process and electronic in-yard instructions reduces driver dwell time at the gate and in the yards.
Commercial navigation
Truck-specific navigation safely guides drivers to yard entry gates through commercial-friendly routes accounting for low bridges, weight limits, and other restrictions.
Search along route
Drivers can add point-of-interest stops such as fuel, food and parking to their route when planning their trips.
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Discounts and perks

Access exclusive discounts on fuel, insurance, maintenance, tires, and more.

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Frequently asked questions

How does Amazon value safety?

Safety for your drivers, Amazon employees, and the public is a deeply held value at Amazon. We empower you to determine when conditions are unsafe. We require you to follow safety standards and regulations on the road, behind the wheel, in the yard, or in an Amazon facility. We expect you to report all unsafe acts, conditions, and incidents immediately to Amazon management. There is nothing more valued than your safety and the safety of others.

What are the requirements to carry loads for Amazon?

In order to join Amazon’s freight network, you must meet the following minimum requirements:

  • A DOT number, with interstate authority and that has been active for a minimum of 180 days, and a valid MC number
  • A “Carrier” entity type that is Authorized for Property and for Hire
  • A Federal Motor Carrier Safety Administration (FMCSA) Safety Rating of “Satisfactory,” “None,” or “Not Rated”
  • Behavior Analysis and Safety Improvement Categories (BASIC) scores:
    • Unsafe Driving below 60%
    • HOS Compliance below 60%
    • Vehicle Maintenance below 75%
    • Controlled Substances/Alcohol below 75%
    • Driver Fitness below 75%
  • All required insurance policies including:
    • Commercial General Liability not less than $1,000,000 per occurrence and $2,000,000 in the aggregate
    • Auto Liability not less than $1,000,000 per occurrence, including a trailer replacement coverage of $50,000
    • Cargo coverage of at least $100,000
    • Workers’ compensation insurance in all jurisdictions where your company operates
    • Employer liability not less than $100,000 per occurrence

When can I start moving loads?

Once we receive your company’s completed application, the application will be approved or rejected within 1-3 weeks. Delays, if any, will be due to validation of insurance information. Amazon urges you to have all data ready prior to applying and reach out to your insurance provider in the event of any delays. Once your application is approved and initial Relay training is complete, you will immediately be able to book loads from our load board. You will also be able to access Amazon Relay Portal FAQs and operating guides for existing carriers that will provide useful information on how to operate successfully within our network.

What are the service level expectations?

Amazon requires that carriers ensure the highest level of safety and performance, including:

  • Compliance with safety, DOT and insurance requirements.
  • On-time delivery to delight our customer promise.
  • Consistent tender acceptance.
  • Execute loads using Amazon Relay technology.

You can view our complete performance expectations in the Amazon Relay Carrier Terms of Service when you onboard.

When will I get paid for completed loads?

Payment cycle runs weekly from Sunday-Saturday. Everything completed before 23:59 Saturday will be paid out the following week on Friday.