Updated October 30th, 2026.
Amazon Relay is striving to be the safest possible freight transportation option for drivers, carriers, and the communities where we operate. To accomplish this, we need carriers that lead and prioritize safety. Here’s how Relay’s in-trip safety features help carriers empower their drivers to make safe choices.
At a glance:
| Feature | What it does | When drivers use it |
|---|---|---|
| Weather alerts | Sends a forecast along the route 24 hours before the trip, real-time alerts when conditions change, and safety suggestions | Before and during a trip |
| Relay Navigation | Optional commercial navigation that routes drivers to Amazon pick-up and drop-off sites, avoids neighborhood roads, low bridges and DOT-restricted segments, and indicates the safest turning lanes | During a trip |
| Semi-truck parking locator | Routes to the nearest semi-truck-friendly parking in 1 tap and shows parking options on the map | When approaching an hours limit or planning stops |
| Trafficking reporting | A “Truckers Against Trafficking” button in the app, plus courses on spotting suspicious behavior | Any time |
What weather alerts does the Relay app send drivers?
The Relay app sends drivers a weather forecast for their route 24 hours before a trip starts, then real-time alerts if conditions change.
- Pre-trip weather summary with a forecast along the route, sent 24 hours before the trip.
- Real-time weather alerts when conditions change.
- Safety suggestions for the best course of action in inclement weather.
Soon, drivers can also check Relay Navigation for weather alerts before they leave.
- Relay will identifies National Weather Service alerts and major DOT closures likely to affect trips.
- When a carrier rejects a load because of severe weather, Relay validates the weather event automatically, and the rejection doesn’t affect the carrier’s Relay performance score.
Does the Amazon Relay app have truck navigation?
Relay Navigation is commercial navigation in the Relay app that routes drivers to Amazon pick-up and drop-off sites using truck-specific routing.
- Routing avoids country and neighborhood roads.
- Routing avoids low bridges.
- Routing avoids road segments restricted by the Department of Transportation.
- The app indicates the safest turning lanes.
See trailer tracking with Amazon Relay for how navigation fits into a trip.
How do drivers find semi-truck parking in Relay?
The semi-truck parking locator is a 1-tap feature in Relay Navigation that routes a driver to the nearest semi-truck-friendly parking spot.
Parking options also appear over the map view, so drivers can see locations along the route. The feature helps drivers who are approaching their hours limit and keeps trucks out of neighborhoods.
How do drivers report suspected human trafficking in the Relay app?
Drivers can report suspected human trafficking from the Relay app using the “Truckers Against Trafficking” button. Relay also offers courses that teach carriers and drivers how to spot suspicious behavior. For red flags and response steps, see January is National Human Trafficking Awareness Month.
Who can use the Relay safety features, & how do carriers start?
The safety features are in the Relay app for approved Relay carriers and their drivers. Check if your business meets Relay’s carrier requirements, then start your Relay application on your desktop or in our app on iOS or Android.
Disclaimer: Amazon does not tender loads through any third-party load boards. Any Amazon loads posted on third-party load boards will only be tendered directly to approved and onboarded carriers via the Relay web portal or Relay mobile app. If you are interested in hauling loads for Amazon, sign up and book directly on relay.amazon.com. For more about our efforts against fraud and cargo theft, see our trustworthy transportation page.
