Amazon Relay: load board & trucking contracts for carriers
Free web portal and mobile app where approved trucking companies find, book, and manage verified loads. No freight broker, no minimum fleet size. Plus, weekly payments.
From roundtables in every region to office hours online, carrier feedback directly shapes how Relay’s booking tools are designed and improved. Contracts and auctions are available to active carriers in good standing (see how performance grade works).
| Booking tool | What it is | Best for | Why carriers love it |
|---|---|---|---|
| Load board | One-off spot freight loads. Amazon has facilities in every state, and most loads are lightweight drop-and-hook | Filling gaps and staying flexible | “The routes are quick and flexible, which lets me focus on getting my drivers back home.” - Ellis Sandifer, 2’Eazy, LLC |
| Post A Truck | Post your minimum rate along with when and where you want to go, for a chance to automatically book loads that match your criteria | Finding loads fast | “This feature is dear to my heart. I like being in charge of my schedule, where I’m going, and getting similar loads.” Kiyia Malone, Xpressos, LCC |
| Auctions | Single or bulk bid on lanes, with full transparency into each auction’s remaining time and leading bid. Most auctions are one-way | Backhauls and naming your price | “We don’t have to manually place bids one at a time and miss out on valuable contracts. Every carrier has the same chance to bid and prove their performance.” - Bob Zaburov, iAte Inc |
| Round-trip contracts | Secure full schedules in advance with single or multi-week contracts | Stable revenue | “Relay’s contracts allow consistent routes throughout the week. I don’t worry about deadhead miles.” - Dwight Fairchild, Commercial Freight Services, Inc. |
Thousands of loads drop on Amazon Relay all day long. Find your city below (for example, “Ontario, CA”) for a snapshot of spot freight available now.
Box truck to dry vans, containers to reefers—hear how Amazon’s year-round variety of loads can help you grow your business beyond Prime Day and the holiday season. Read more carrier spotlights.
Amazon Relay helps experienced, reliable carriers tap into our network, technology, and safety-first culture to grow their transportation businesses. But Amazon also has freight services to move business forward for entrepreneurs and shippers.
What is Amazon Relay?
Amazon Relay is a free web portal and mobile app where approved trucking companies find, book and manage Amazon freight. Carriers book spot loads, contracts and auctions directly, with no freight broker and no minimum fleet size.
Is Amazon Relay free to use?
Yes. Amazon Relay is free for approved carriers, who book loads directly with Amazon and not through a freight broker.
What are the carrier requirements to haul loads with Amazon?
In order to join Amazon’s freight network, you must meet the following minimum requirements:
- A DOT number, with interstate authority and that has been active for a minimum of 180 days, and a valid MC number. Apply even if your DOT authority hasn’t been active for 180 days and we’ll keep you updated on key program news while you wait to join our network.
- A “Carrier” entity type that is Authorized for Property and for Hire
- A Federal Motor Carrier Safety Administration (FMCSA) Safety Rating of “Satisfactory,” “None,” or “Not Rated”
- Behavior Analysis and Safety Improvement Categories (BASIC) scores:
- Unsafe Driving below 60%
- HOS Compliance below 60%
- Vehicle Maintenance below 75%
- Controlled Substances/Alcohol below 75%
- Driver Fitness below 75%
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- Driver violation rate at or below 35%
- Vehicle violation rate at or below 50%
- All required insurance policies including:
- Commercial General Liability not less than $1,000,000 per occurrence and $2,000,000 in the aggregate
- Auto Liability not less than $1,000,000 per occurrence, including a trailer replacement coverage of $50,000
- Cargo coverage of at least $100,000
- Workers’ compensation insurance in all jurisdictions where your company operates
- Employer liability not less than $100,000 per occurrence
When can I start moving loads?
Once we receive your company’s completed application, the application will be approved or rejected within 1-3 weeks. Delays, if any, will be due to validation of insurance information. Amazon urges you to have all data ready prior to applying and reach out to your insurance provider in the event of any delays. Once your application is approved and you complete a few digital courses in Relay’s Learning Center, you’ll immediately be able to book loads from our load board. You will also be able to access Amazon Relay Portal FAQs and operating guides for existing carriers that will provide useful information on how to operate successfully within our network.
When will I get paid for completed loads?
Payment cycle runs weekly from Sunday-Saturday. Everything completed before 23:59 Saturday will be paid out the following week on Friday.
What types of loads can I book on Amazon Relay?
Carriers can book one-off spot loads on the load board, match loads automatically with Post A Truck, bid on lanes in auctions, or secure single or multi-week round-trip contracts. Relay also has an equipment marketplace where carriers can rent unused trailers to Amazon.
Does Amazon tender loads through any third-party load boards?
Amazon does not tender loads through any third-party load boards. Any Amazon loads posted on third-party load boards will only be tendered directly to approved and onboarded carriers via the Relay web portal or Relay mobile app. If you are interested in hauling loads for Amazon, sign up and book directly on relay.amazon.com.
Can shippers book trucks through Amazon Relay?
No. Amazon Relay is for trucking companies that haul Amazon freight. It is not a service for booking a truck for your own shipment. You’re looking for Amazon Freight.
What are the service level expectations?
Amazon requires that carriers ensure the highest level of safety and performance, including:
- Compliance with safety, DOT and insurance requirements.
- On-time delivery to delight our customer promise.
- Consistent tender acceptance.
- Execute loads using Amazon Relay technology.
You can view our complete performance expectations in the Amazon Relay Carrier Terms of Service when you onboard.
