See our carrier success stories to hear directly from carriers about how Amazon’s free freight search streamlines their trucking business.
Relay is a digital, self-service portal that helps carriers find relevant loads to haul with Amazon. Your Amazon load eligibility is based on your performance. As long as you’re an approved carrier with consistently reliable performance, you have instant access to profitable load opportunities.
You don’t have to build relationships with brokers and shippers to negotiate rates, verify load details, or make sure you get paid. You also don’t have to rely on personal relationships to drive access to better loads, or quality contracts.
Whatever your fleet size and freight type, here’s how Relay offers a free, fast way to quickly book loads that match your business needs.
Free, instant access to thousands of daily loads
Reimbursement from brokers can be a hassle – especially when brokers are slow to pay or dispute the charges. But with Relay, you can skip subscriptions and lumper fees – start booking loads right away. Once approved as a Relay carrier, you get 24/7 access to thousands of low weight loads across the US during regular periods, and nearly double the volume of loads during peak season. To get loads for your trucks, just sort by location, equipment type, or desired lanes.
“On other load boards, you’re working with hundreds of brokers. With Amazon, I’m already approved as a Relay carrier. I just book the load directly.”
Smart filters for efficient searching
With Amazon’s nationwide network, find suitable loads with filters for diverse freight options:
- Equipment types (e.g., power-only, intermodal, reefer, etc.)
- Location and radius filters to find local loads or travel coast-to-coast
- Rate ranges to minimize empty miles
- Pickup/delivery windows
Save your most-used searches for even faster booking next time. Or skip the search and list your own load criteria on Post A Truck to let loads come to you. We’ll instantly book loads that match your criteria so you don’t have to watch the load board.
“In transportation, there’s a lot of demand for staying local so drivers can have personal life-work balance. Amazon Relay is perfect for booking shorter trips to make that happen.”
Upfront load details
Load details are ready upfront to help you find the loads you’re looking for – distance, number of stops, time it will take, load and trailer type. You’ll see it all at the time of booking.
There’s no need to pick up the phone and call shippers or receivers to verify load accuracy. With Relay, the details are transparent, so you won’t miss out on potential opportunities because you’re double checking appointments and addresses or using maps to calculate mileage. Drivers can arrive at pickup locations prepared.
While brokers double post loads or fail to remove ones that are already booked, on Relay, the most up-to-date trip information will be in your Relay account.
“Rates and overhead in the trucking industry can be volatile, so I book contracts with Relay. That way I can predict the duration, base rate, and average fuel surcharge. I’m able to better forecast how much I’ll make.”
One-click booking
Relay offers an intuitive and uncluttered user interface that’s easy to navigate and filter. Using your search history and saved searches, you’ll be able to find relevant freight loads through personalized load recs, cancellation replacements, and reload recs. You can also ask questions or negotiate rates with Relay Assistant, our AI-powered chat tool.
Once you’ve established your load preferences, set up Relay app (available on Android and iOS) or push notifications for real-time load alerts on your phone. That way you get in-transit updates and new load opportunities sent straight to your phone.
No double brokering
Depending where carriers find loads for trucking, they may risk double brokering. This jeopardizes reliable payment. But given Amazon’s transparency and trust, you don’t have to question fraudulent postings (we also pay weekly for completed loads).
Amazon does not tender loads through any third-party load boards. Even Amazon loads posted on third-party load boards are only tendered directly to approved and onboarded carriers on the Relay web portal or Relay mobile app. To make sure Amazon load posts are legitimate on other load boards, here are tips to avoid scams.
No need to verify broker info
With reliable, real-time load information, you can confidently “Book now”, whether it’s a spot load or a contract. Because there’s no need to deal with unresponsive freight brokers or outdated postings of loads that have already been taken, Relay offers a much less time-consuming booking process.
And because Amazon is a trusted business, you don’t have to waste time verifying the legitimacy of loads on Relay or talking to factoring companies to ensure credit worthiness. Safety and fraud don’t have to take a backseat to load availability and ease of use. Relay offers all of the above.
Load support
Not one for a fully digital approach? Don’t worry. While you have the option for faster, streamlined load solutions with the support of an AI-powered chat tool (Relay Assistant), you can also call our operations center for direct communication about delays or unexpected changes to a load.
Start finding loads faster with Relay
Start your Relay application on your desktop or in our app on iOS or Android. But first, check out Relay’s carrier requirements to make sure Amazon is the right fit for your business.
Disclaimer: Amazon does not tender loads through any third-party load boards. Any Amazon loads posted on third-party load boards will only be tendered directly to approved and onboarded carriers via the Relay web portal or Relay mobile app. If you are interested in hauling loads for Amazon, sign up and book directly on relay.amazon.com. For more about our efforts against fraud and cargo theft, see our trustworthy transportation page.
