Secure freight: How Amazon prevents trucking fraud & theft

Amazon is dedicated to creating a reliable network of trucking companies (carriers) to deliver freight. Our network includes innovative tools, technology, and advanced investigation techniques to stop fraud at the source and keep our cargo transportation secure.

While we’re always working to improve the security of our supply chain, below are a few efforts currently protecting our network from fraud and theft. Here’s how we’re helping to provide a trustworthy experience for carriers, shippers, customers, and communities.

How we vet trucking companies to prevent fraud & theft

Carrier evaluation: We validate each carrier’s operating authority, ownership, affiliations, and other business information on an ongoing basis.
Driver ID verification: We conduct driver’s license and in-app photo verification during onboarding and load execution to confirm that only authorized drivers are assigned to loads and prevent unauthorized facility access.

How we protect shipping facilities & in-transit loads

Secure trailers: We track each load’s progress in real-time in order to safeguard cargo from pickup to drop off. Amazon’s trailers and shipping containers are also equipped with the latest sensor technology to prevent in-transit tampering with loads and to communicate whether a door has been opened in transit.
Arrival and departure timestamps: We use real-time signals to validate a driver’s check-in and check-out of a truck yard for load pickup and drop-off.

How we identify transportation fraud & theft

Trendspotting: Our operational security teams partner with worldwide leaders in the retail and freight industries to proactively combat emerging trends in fraud and theft.
Dedicated theft and fraud investigation team: We continuously monitor all freight network activities to detect suspicious patterns before they affect our customers and community.
Partnership with law enforcement: We act quickly when fraud is suspected. Our dedicated investigations team partners internationally with law enforcement professionals to refer and build cases to prosecute bad actors.

How we educate carriers to prevent fraud & theft

Phishing/email scam awareness: We offer clear guidance for carriers/drivers on how to identify a legitimate communication from Amazon.
Double brokering prevention: We directly tender all of our loads to Relay carriers on the Relay portal (even Amazon load listings on third-party booking sites). Only approved and onboarded Relay carriers are allowed to book and haul Amazon freight—carriers can’t re-tender loads through double brokering or other unauthorized subcontracting.
Free resources: From a library of digital courses to a monthly newsletter, we prepare Relay carriers and their drivers with recaps of industry threats to help them spot and report potential fraud and cargo theft. This includes best practices from the Transported Asset Protection Association, a global leader in supply chain protection.
24/7 support line: Relay carriers and their drivers can contact our operations center or email relay-network-reports@amazon.com to report any suspicious activity on the road or in the yards.

Examples of action against fraud & theft

Here are recent fraud and theft cases that demonstrate Amazon’s unwavering commitment to maintaining a secure, trustworthy freight network for our partners and customers.

Trucking company owner arrested for 13 counts of wire fraud: On May 7, 2025, Ameer Nasir was indicted by a federal grand jury for stealing multiple carriers’ identifying information to create Relay accounts and submit invoices for incomplete work. The indictment followed an investigation by Amazon, which uncovered the fraudulent activity and subsequently referred the case to federal authorities. Each count of wire fraud carries a max sentence of 20 years in prison.
Amazon aided law enforcement’s investigation into the Artuni Organization, an alleged organized crime syndicate. Our information helped lead to the arrest of 13 affiliates for a range of federal crimes, including the theft of $83 million worth Amazon cargo across 33 contracted loads in 2021 and 2022.