Secure freight: How Amazon prevents trucking fraud & theft

At Amazon Relay, we believe in empowering honest transportation companies while protecting the communities we serve. Our comprehensive security approach combines cutting-edge tech with strong partnerships to create a trusted marketplace where carriers and shippers can thrive, and customers can rely on safe, secure delivery of their essentials.

Building a strong network by stopping bad actors

Comprehensive carrier evaluation: We use robust screening processes to validate each carrier’s operating authority, ownership, affiliations, and other business credentials before allowing them to join our network. Expert teams using industry-leading technology verify this information on an ongoing basis to protect legitimate transportation companies and remove bad actors.
Enhanced driver verification: We use sophisticated identity-verification technology during driver onboarding and load execution to create a level playing field for honest carriers. This includes driver’s license validation and real-time photo verification to ensure only authorized drivers can access facilities and transport cargo.

Protecting legitimate businesses and freight

Real-time load visibility: We leverage telematics signals on our trailers to follow each load’s progress. This visibility helps protect the loads and the reputation of carriers and shippers throughout every journey.
Advanced cargo security: We use state-of-the art camera and sensor technology in our trailers to safeguard cargo from pickup to drop off. This includes tamper detection and automated alerts if trailer doors are opened during transit.
Secure facility access: We maintain strict control over facility access and cargo handling with real-time arrival and departure signals. Validating load pickup and drop-off with virtual geofences helps legitimate carriers operate efficiently while keeping unauthorized actors out.

Empowering honest transportation businesses to support success

Security awareness: We offer practical guidance for carriers and drivers to identify a legitimate communication from Amazon, helping prevent potential scams and fraud attempts that could impact a transportation business.
Direct relationships: We only allow verified Relay carriers to haul Amazon loads. This helps prohibit unauthorized load transfers and protect business opportunities for legitimate transportation associates. We directly tender all of our loads on the Relay portal, including load listings on third-party sites. Carriers can’t re-tender loads through unauthorized subcontracting.
Industry-leading resources: We offer free digital courses and regular newsletter updates about emerging security threats, incorporating best practices from the Transported Asset Protection Association.
24/7 security reporting: Relay carriers and their drivers can report suspicious activity any time by contacting our operations center or emailing relay-network-reports@amazon.com.

Combating organized retail crime in transportation

Industry collaboration: Our security teams partner with retail and freight industry leaders worldwide to identify and stop criminal networks that target honest carriers. We sit on U.S. state retail and organized crime associations and serve 10 attorney-general led task forces, sharing trends, sharing data, and collaborating on cases to stop organized retail crime.
Rapid response investigations: Our dedicated team works around the clock to detect suspicious patterns in network activity and protect our transportation associates from fraud.
Law enforcement partnerships: We act quickly when fraud is suspected, building strong cases against criminals who attempt to exploit our network. Our partnerships with international law enforcement help protect the entire transportation community.

Recent examples of enforcement actions

Amazon’s commitment to protecting a secure, trustworthy freight network for honest transportation companies and customers is demonstrated through recent fraud and theft cases.

Federal wire fraud indictment: On May 7, 2025, federal authorities indicted Ameer Nasir on 13 counts of wire fraud for stealing carrier identities and submitting fraudulent invoices. This case resulted from an Amazon investigation that uncovered the scheme. Each count of wire fraud carries a max sentence of 20 years in prison.
Organized crime disruption: Amazon’s investigative work supported law enforcement in dismantling the Artuni Organization, leading to 13 arrests for federal crimes including the theft of $83 million.