Apply to Amazon Relay

Amazon Relay carriers need a valid MC number and a DOT number with interstate authority that has been active for minimum of 180 days. You can still apply even if your DOT authority hasn’t been active for 180 days — we’ll keep you updated on key program news while you wait to join our network.

Amazon Relay carriers need a “Carrier” entity type that is Authorized for Property and for Hire.

Amazon Relay carriers need a Federal Motor Carrier Safety Administration (FMCSA) Safety Rating of “Satisfactory,” “None,” or “Not Rated”.

Amazon Relay uses BASIC scores to vet reliable companies to haul our freight. Our standards are 5% lower than federal thresholds, which means our demands for safety are stricter.

• Unsafe Driving below 60%
• HOS Compliance below 60%
• Vehicle Maintenance below 75%
• Controlled Substances / Alcohol below 75%
• Driver Fitness below 75%

Carriers must also meet our violation rate metrics, which use FMCSA inspection data over the past 12 months to track how often a carrier’s fleet or drivers receive violations during inspections.

• Driver violation rate at or below 35%
• Vehicle violation rate at or below 50%

Your company must meet Relay’s minimum insurance requirements:

• Commercial General Liability not less than $1,000,000 per occurrence and $2,000,000 in the aggregate
• Auto Liability not less than $1,000,000 per occurrence, including a trailer replacement coverage of $50,000
• Cargo coverage of at least $100,000
• Workers’ compensation insurance in all jurisdictions where your company operates
• Employer liability not less than $100,000 per occurrence

Amazon may require beneficial owners of Transportation Companies to provide a photo for identification purposes. Amazon may derive a scan of your face geometry or similar biometric data for identification purposes (“Facial Recognition Information”) from (i) your provided photos, and (ii) your driver’s license or government-issued ID. Amazon uses your Facial Recognition Information derived from such photos for identification purposes, including to make sure that your log-in credentials are not misused by a third party, or to identify and address fraud, theft, and other incidents. We will seek your consent before collecting your Facial Recognition Information.

This Notice governs our retention of your photos and Facial Recognition Information in connection with your Transportation Company’s provision of services to Amazon. Amazon may retain Facial Recognition Information for up to 30 days after it is generated for identification purposes or longer if needed for purposes of fraud detection and investigation, pursuant to our legal obligations, or as otherwise communicated to you. Thereafter, Amazon will promptly delete the Facial Recognition Information. Note that this means Amazon may need to retain your Facial Recognition Information after your Transportation Company stops providing services to Amazon for purposes of ongoing fraud detection and investigation. Amazon will retain your photos while your Transportation Company provides services to Amazon thereafter for so long as permitted by law.

Amazon may disclose your photos to our third-party providers or have such third-party providers collect your photo directly via use of their technology, but such third-party providers will only be permitted to access, use, retain, and share Facial Recognition Information for the purpose of providing services to Amazon or improving services provided to Amazon as described in this Notice and only in a manner consistent with this Notice. Amazon does not otherwise share your photos or Facial Recognition Information with any third parties and does not sell your photos or Facial Recognition Information.