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Safety Scorecard helps Relay carriers monitor performance

At Amazon, we’re committed to making it easier for carriers to track and enhance their safety metrics. That’s why Relay, Amazon’s dedicated freight marketplace, introduced a Safety Scorecard that makes safety management simpler.

What is Relay’s Safety Scorecard?

amazon relay's safety scorecard

In addition to Relay’s performance score, we introduced a Safety Scorecard. It gives you a clear view of your company’s safety status and hauling metrics all in one place. Within Relay’s Safety Scorecard, you’ll find:

  • Performance trends: At a glance, you can view your BASIC percentiles and FMCSA safety rating right in your Relay account. Track how your safety scores change month-over-month, helping you spot and address issues before they affect your eligibility to haul loads.
  • Violation rate data: Based on roadside inspection violations, Relay transforms complex safety data into clear, actionable insights. That way, you can quickly identify maintenance needs and driver coaching opportunities.
  • Clear visibility of Amazon’s safety thresholds: Instantly see if you meet Relay’s carrier requirements to haul freight with a simple Yes/No indicator.
  • Direct links to FMCSA resources: Connect to industry tools and guidance to improve your scores, which can help reduce insurance costs and risk of service interruptions.
  • Access to Relay’s safety courses: We provide the option to complete and assign free specialized resources on winter driving, fatigue management, and other critical topics that can enhance your safety program.

How safer operations support your company

Safety Scorecard brings everything together in one convenient location. It isn’t just another metric to track - when carriers maintain high safety standards, everyone benefits.

  • Potential for fewer accidents and injuries
  • Less downtime from failed inspections
  • Lower risk of DOT fines or shutdowns
  • More reliable service for customers
  • Stronger business growth potential with Amazon and other shippers

How Relay’s performance score rewards safe carriers

Strong safety metrics can increase your Relay performance score, which translate directly to increased load visibility and booking opportunities with Relay.

  • Early access: Your Relay performance can qualify you to see and book loads before other carriers. This means more choices and better routes for your business.
  • Promotional bonuses: Qualify for higher tiers in Relay Rewards, providing increased cash bonuses on select loads when they’re available.
  • Contracts: Maintaining high Relay performance unlocks opportunities for multi-week commitments that can help you plan with confidence.
  • Auctions: Relay performance helps determine your eligibility to bid on premium lanes. That means more chances to compete for high-value routes.
  • Mileage bonuses: Safe carriers can earn up to 4 cents per mile through a dash cam program. With no accidents, your earnings increase the more you haul.

Take control of your safety performance

Relay is more than a marketplace connecting carriers to freight. It can also be a tool to help you build a sustainable, profitable business with safety solutions. Check if your business meets Relay’s carrier requirements, then start your Relay application on your desktop or in our app on iOS or Android.


Disclaimer: Amazon does not tender loads through any third-party load boards. Any Amazon loads posted on third-party load boards will only be tendered directly to approved and onboarded carriers via the Relay web portal or Relay mobile app. If you are interested in hauling loads for Amazon, sign up and book directly on relay.amazon.com. For more about our efforts against fraud and cargo theft, see our trustworthy transportation page.

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